Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at browsugabb@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at browsugabb@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Her attention to detail and desire for perfection make her an incredible "eyebrow artist. This is actually my third visit and each time my eyebrow looks better than the last.

I am just in love with my brows! Very professional and very sweet. Love her to pieces and this was my first visit.

Tawana was amazing! She actually read the paperwork that I had to fill out. She asked questions, provided answers, and checked in with me along the way. She just did my brows today and I've already sent contact info to 3 people. If you're even thinking about Microblading, GO SEE TAWANA!!

I was the lucky winner of a lash lift! I was absolutely amazed by the results! I should have done this a long time ago. She makes your natural lashes look amazing! Tawana was so sweet and professional. She talked me through the step of what was happening during the process.

Thank you, Tawana for always giving me such beautiful lashes!! I LOVE that I can just walk out the door each day and not have to think about makeup!!

Tawana did an amazing job on my lashes. Her customer service was excellent!! So glad I found her!!

I love my eyelash lift... I look like a better version of myself! Thank you!

Tawana was very professional and comfortable. She did a great job and set expectations.

Tawana execute profesionalism. From the moment I walked in the door, I enjoyed great music, great conversation, and most importantly great service!

Need a little help?

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1. Permanent Makeup – What is it?

Permanent cosmetic makeup is cosmetic tattooing. The specialized techniques used for permanent cosmetics are often referred to as “micropigmentation”, “micropigment implantation” or “dermagraphics”. The cosmetic implantation technique deposits colored pigment into the upper reticular layer of the dermis.
Permanent cosmetics procedures are performed using various devices, including the traditional tattoo coil machines, the pen or rotary machine (includes the digital rotary machines) and the non-machine or hand device. The process includes a consultation, the application of pigment, and at least one or more follow up visits for evaluating the healed design work and color of the pigment.
The average cost per procedure varies but usually averages between $400-$800. Advanced work may be charged at $150 to $250 per hour. Many of these procedures are commonly referred to as para-medical procedures.The cost of the procedure should not be the most important issue when consulting a potential permanent cosmetic professional. Most important is the training and skill of the person performing the procedure and the confidence of the client in that skill.
The initial procedure will generally take approximately two to three hours; there are records to establish; photographs to take; desired design and color to discuss; the procedure to perform; and the aftercare requirements to discuss.Follow up or color refresher procedures usually do not require the same amount of time.